covid-19 update

Our thoughts and best wishes go out to all our business and home customers in these extraordinarily challenging times. We are still open for business and we wanted to update you on measures we are taking to protect the health and safety of our staff and you our valued customers.

other precautions you can take

There are lots of different COVID19 Rules that you can follow to help you stay safe. For example, if you are planning to go outside your home for anything in a public place, it might be worth purchasing yourself a face mask to limit your chances of picking the virus up from others who may be infected. As the virus is airborne, it’s important that people stay some distance away from other people. As this isn’t always possible in some areas, it might be a good idea to also wear a surgical face mask just in case. That’s just one of the things that can prevent the spread of this virus. Of course, the main way people can prevent the spread of this virus is by staying at their own home if they have symptoms of the virus. Before going to work, many businesses have been making their employees test their temperatures to ensure they’re not carrying the virus. If they do have a high temperature, they’re being sent home to avoid the virus entering the workplace. To look at testing your employee’s temperatures, it might be a good idea to look into purchasing a temperature sensing kiosk. These kiosks are contactless and can be purchased from companies like KIOSK for example. This should help you to keep your employees safe. Apart from these well-publicized hygiene practices, there are a few BIBO related things you can do to help protect your own health and safety. Further measures you should take include hiring a professional janitorial business to ensure rigid standards of cleanliness are kept.

• We recommend wiping down your BIBO daily (in particular the touch screen) with a clean cloth, hot water, and mild detergent.
• Make sure you change your MAXI Filter and UV Lamp when they are due (ie 6 monthly for Filter and 12 monthly for UV Lamp).
• If you receive a BIBO delivery through Auspost or a courier, we suggest wiping down the box with a clean cloth, hot water, and mild detergent.

Obviously the situation with coronavirus is moving rapidly and Government rules and guidelines could change at any time. We will do our best to provide uninterrupted service as far as possible.

In the meantime, if you are due for a filter or UV lamp change in the near future we would recommend ordering a Replacement Filter Pack now if possible.

stay safe and we look forward to a “post coronavirus” future together

further support