all you need to know about installing your BIBO

Now you have purchased your BIBO you will need to connect it to your mains water supply which is usually very straight forward. We offer a professional installation service in most areas or any local plumber can do the job. Alternatively some of our DIY customers install their BIBO themselves, everything you need is in the box. Whatever method you choose we are here to help.

Read the information below to learn more and if you have any questions please contact us by email at or call us on 1300 002 426. Our friendly Customer Care and Technical Support team are available between 9am and 5pm, Monday to Friday. Outside business hours please leave us a message and we will call you back next business day.

View the BIBO User Manual

you’re one step away from enjoying great tasting instant boiling and chilled water

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BIBO installation technician

We highly recommend you have your new BIBO water bar installed by an approved BIBO Service Technician. All our Service Technicians are highly trained and experienced in appliance installation.

We provide an installation service in all capital cities and most regional centres throughout Australia. If we cannot install in your area for any reason we are happy to help you find a local plumber or guide you through the installation process.

Once installed our BIBO Service Technician will help you customise your BIBO to your specific needs, answer any questions you may have, and show you how to get the best use out of your BIBO.

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DIY installation

Your BIBO comes with an installation kit including 3m of 1/4″ flexible pipe, a 1/2″ connector valve, a pressure limiting valve, and a comprehensive User Manual.

Typical installation involves drilling a small 8mm hole in the back of the bench behind the BIBO. For stone benches we recommend this is done by a professional.The 1/4″ pipe is fed under the sink and connected to the cold stop tap.

We provide step by step instructions in your BIBO User Manual on how to install your BIBO and our Technical Support Team would be happy to talk you through the process if required.

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gold star service

At BIBO our customers mean everything and we aim to provide you with warm, friendly, and exceptional service at all times. It is important to us that you are happy with your BIBO and if there is ever a problem we want to know how we can fix it for you. We would love to show you the outstanding service we have become known for so please give us a try.

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call us

Call our friendly Customer Service Team
Monday to Friday 9.00am – 5.00pm on
1300 002 426

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email support

You can email us at any time with questions or suggestions – we welcome your feedback at any time:

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report an issue

If your BIBO develops a problem please refer to your instruction manual. If the problem persists, please call us on
1300 002 426