In our climate I just don't know what we did before we purchased our BIBO. The time saving easy consistent supply of chilled water has meant our lives have become so much easier. Far better than our built-in fridge door water filter. This stand-alone unit is effortless to use and is loved by all the family!We also love the ease of having a 'quick cup of tea' that really is ready whenever you feel like it.The pre-sale and particularly the dedicated after sales service, has been fantastic: passionate people who enhance the whole BIBO product experience. It feels so good to have such a reliable, great product in our home that has been brought to us by people of the same level of integrity. Thank you. We have pleasure recommending BIBO to all.